Questions, Answered.
A few useful details before you choose your next shirt.
Where do you ship?
We deliver to the 48 contiguous U.S. states and Washington, DC. We do not ship to Alaska, Hawaii, U.S. territories, international addresses, or APO/FPO/DPO addresses.
How long does delivery take?
Processing normally takes 1–3 business days. After dispatch, estimated standard transit is 4–7 days or 8–15 days, as shown on the individual shirt’s page. Processing and transit are separate periods. See our Shipping Policy for details.
What does shipping cost?
Standard shipping is free on orders with a merchandise subtotal of $59 or more, after any applicable discounts and before tax. Below $59, standard shipping is $6.99 per order.
How do I track an order?
A shipment email provides tracking after dispatch. The first carrier scan may take time to appear. Contact hello@everpeakknits.com with your order number if tracking stops progressing or the parcel is missing.
Can items arrive separately?
Yes. Items in one order may travel in separate parcels. Tracking information identifies each shipment. We do not add another standard shipping charge because an order is split.
How should I choose my size?
Measure a shirt that fits you and compare it with the chart for the individual style. Check whether chest measurements are a circumference or a flat width. Letter sizes vary across styles and are not a universal U.S. size scale. Our Fit Guide explains the process.
Are all Everpeak Knits shirts knitted or made of cotton?
No. Knits is our brand name. We offer woven shirts and selected knitted button-front styles. Fabric information appears on the individual product page; do not assume every shirt has the same composition.
How should I care for my shirt?
Follow the care label supplied with that particular shirt. When a product page includes specific care information, use it with the garment’s label. Do not assume every fabric can use the same wash or dryer setting.
How do I request a return?
Email hello@everpeakknits.com within 30 days of delivery with your order number, item, and reason. Keep the shirt unused with its original packaging. Wait for instructions and an authorized address before sending it. We cover return shipping for quality problems, wrong items, or transit damage; other return shipping is paid by the customer.
When will I receive my refund?
Inspection normally takes 3–5 business days after the return reaches the authorized destination. Once approved, we initiate the refund to the original payment method. Your bank or card issuer controls the remaining posting time. Read our Refund Policy for the full process.