Shipping, Clearly Explained.

We deliver casual shirts to addresses within the contiguous United States. Here is what to expect between choosing a shirt and receiving it.

Where we deliver

We ship to the 48 contiguous U.S. states and Washington, DC. Alaska, Hawaii, U.S. territories, international destinations, and APO/FPO/DPO addresses are outside our delivery area. Please use a complete street address, apartment or unit number when applicable, and a valid ZIP code.

Processing and transit are separate

Order processing normally takes 1–3 business days, Monday–Friday, excluding U.S. public holidays. Processing covers preparing an order for dispatch. Transit begins after the parcel is handed to the carrier.

Estimated standard transit is either 4–7 days or 8–15 days after dispatch, depending on the shirt. Each product page identifies the estimate for that style. These are estimated transit-day ranges, separate from the business-day processing period, and are not guaranteed arrival dates. For a mixed order, consult each shirt’s estimate; parcels may arrive separately.

Shipping charges

The threshold is based on the merchandise subtotal after any applicable discounts, before tax and shipping. Available charges are displayed in your bag and at checkout.

Tracking your parcel

We provide a shipment email with tracking when an order is dispatched. Tracking can take time to show its first carrier scan. Delivery may use a parcel service and a local delivery partner; the tracking link identifies the carrier handling your parcel. Items in the same order may travel separately at no extra standard shipping charge.

Address changes and delivery issues

Contact hello@everpeakknits.com as soon as possible if an address needs correction. We can only make changes before dispatch. If tracking shows delivered but you cannot find the parcel, check around the delivery area and with household members, then contact us with your order number so we can help investigate. Please also contact us if tracking stops progressing or a parcel arrives damaged.

If dispatch is delayed

If we cannot dispatch within the stated processing period, we will contact you with a revised estimate and the option to cancel for a full refund. We will seek your consent where required before extending a delay, and refund an order we cannot fulfill. You do not need to accept an indefinite delay.

Questions? Customer care is available Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time, at hello@everpeakknits.com or 0000000000.